Privacy Policy

What we collect

• Account info (name, email)
• Purchase and license information (to deliver products and portal access)
• Basic usage/security data (fraud prevention, rate-limiting, abuse detection)

How we use data

• Provide access to your purchases and downloads
• Send transactional emails (welcome, license key, password reset)
• Improve reliability and security of the service
• Comply with legal obligations and handle chargebacks or payment disputes (we may share relevant data with our payment processor and card networks when required)

Payments & third parties

Payments are processed by our payment processor and partners. We do not store full payment card details on our servers. Payment data is handled by the processor; their privacy policy applies to that processing. We may share your name, email, and order information with them to fulfill purchases and, when necessary, to resolve chargebacks, fraud, or payment disputes.

We do not sell your data to third parties. We share data only with service providers (e.g. payment, email, hosting, analytics) as needed to run our business, under agreements that protect your data.

Analytics & cookies

We use analytics services from our partners to understand how the site is used and to improve it. This may involve cookies or similar technologies. You can control cookies through your browser settings.

Data retention & your rights

We retain account and purchase data for as long as your account exists and as needed for legal, tax, or chargeback purposes. You may request access to or deletion of your personal data by contacting us. We may retain certain data where required by law or to resolve disputes, chargebacks, or abuse.

Terms & Refund Policy

By using our website and making a purchase, you also agree to our Terms of Service and Refund Policy.

Contact

Questions about this Privacy Policy or your data? Email support@medinnov.space.